Attend IT Limited Blog

Attend IT Limited has been serving the Brentford area since 2003, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Who Fixes Broken Technology with Managed Services?

Who Fixes Broken Technology with Managed Services?

About a decade ago--when managed IT services were just starting to gain traction--one of the major selling points was that break/fix was expensive, because not only was the machine you needed fixed, broken, your business had to eat the cost of downtime. Now that many businesses have benefited from the proactive approach to IT management, and managed IT services are a big part of business for a lot of companies, one question is left unanswered: What happens when technology breaks under a managed IT services agreement? This month, we’ll answer that question.

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