Attend IT Blog

Attend IT Limited has been serving the Brentford area since 2003, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Are You Paying Attention to Your Needs When You Add Technology?

Are You Paying Attention to Your Needs When You Add Technology?

Technology is becoming a standard tool used by nearly every organization. Learning how to adjust and do things better allows any organization to maximize productivity. In doing so, it creates the environment needed to become a more successful business. But, can innovation actually be a productivity killer? This month, we look at how innovating may not always be the best way to get your business to go where you want it to go.


Before we tell you how innovation may hurt your business, we’ll talk a little bit about how it is absolutely essential. Business is, for most companies, a very human endeavor. Humans that do the same thing day in and day out, don’t take all that long to get proficient at it. This proficiency, if not tested can soon turn into complacency, but if it is tested too much, it can turn into productivity-sapping frustration. Innovation is the process of renewal. Taking something that has worked, and making it work even better. 

A constant need for renewal fuels the technology industry. Take, for example, a legacy computing system. A business can still utilize it because it knows what to expect. It’s been using the applications and the software for quite a while. Since it creates no new problems, and the management of it is routine, it works for your business, until it begins to cause other problems.  

How could it be then, that this kind of unquestionable efficiency is actually hurting your business?

Well, the answer is pretty standard. With solutions available that take less capital to maintain, are available on newer technologies, and enhance your workers’ ability to be collaborative/productive, the expectation would be that embracing new technology systems will actually cost the business less than maintaining and supporting a legacy system. The legacy system will eventually be untenable because it will be so expensive to maintain, or, it will lose effectiveness. Either reason suggests innovation is an inevitability. 

Innovation Betrayal

We’ve already established how serious business owners (and other decision-makers) need to be innovative in their procurement and deployment of business-class solutions to get more out of their business investments. What happens when the innovations they choose do the opposite? What if everything they’ve been told by industry leaders, mentors, and their vendors turned out to be completely ineffective? 

What if by innovating some of their IT, waste and inefficiency spiked? What if the end result of a dedication to accepting new hardware and other solutions is that capital, that could be spent elsewhere (or, to maintain systems that worked properly for some time), is completely wasted? How can you justify taking capital from a functioning system and leaving your staff with a shiny, new system that doesn’t deliver the same effective computing platform (or operational effectiveness) that their old system did? 

We all know that supporting a legacy computing platform is not just costly, it is risky. With the thousands of threats out there just looking to feast on unprotected, network-attached systems, upgrading to more secure systems that don’t need as much diligent oversight should likely be a priority of every business. 

How do you make these two concepts play nice? One way is to virtualize. In the past, legacy applications were a major problem for IT administrators, but nowadays, there are solutions that make legacy application virtualization not only possible, but efficient. That way, you’ll be able to maintain the use of your legacy applications, but host them on a public or private cloud platform. This presents an organization with several benefits that include:

  • Better for continuity
  • Cost reduction
  • Improved security
  • Easier software licensing 
  • Boosts in accessibility

It may seem ironic that, by using some of today’s most dynamic technologies, you won’t have to move off of your old software systems, but that is the case. To virtualize your data, your applications, and any other part of your business’ computing systems the IT professionals at Attend IT Limited can help. Our technicians can provide you with the information and resources you need to successfully move your locally hosted applications to the cloud, whether you choose to host that locally or not. 

Customer Relationships

Another way that businesses have improved the way they do business through innovation is by overhauling the way that they handle their customer relationships. If your business has found success by pressing the flesh and getting out and having face-to-face relationships with customers and prospects, you shouldn’t change that now. However, today there are solutions that can make those face-to-face relationships more valuable. 

By integrating technology solutions designed to help you better manage your customer relationships, you can subsidize those face-to-face relationships with automated correspondence and other services designed to promote enhancement to your organization’s sales and support. One solution is called Customer Relationship Management (CRM). 

A CRM integrates all facets of your business together with one piece of software, not only improving customer relations, but also streamlining processes for sales, productivity, and support. By having all the information your team needs in one simple-to-use solution, they can produce more, provide better support, and collaborate better than ever before. 

Another technology that is working to improve customer relationships is social media. There are dozens of different social media sites for a business to consider, but depending on the industry your business services, you may be able to get away with minimizing your social media presence and still have it work to enhance your relationships with customers and prospects. Social networks like Facebook and X (formerly Twitter) can be of great benefit for businesses to promote their brand and interact with customers.  

At Attend IT Limited, we help businesses just like yours do more with the use of technology. Our managed IT services work to proactively manage your business’ IT to ensure that you are experiencing the technology in the way it is designed to be experienced; and, that your company gets the most out of it. For more information about how Attend IT Limited can help you improve your business, call us today at 020 8626 4485.

Insurance Companies Are Asking My Business About I...
Strategies to Control Your Passwords

Mobile? Grab this Article!

Qr Code

Tag Cloud

Security Technology Business Computing Productivity Network Security Cloud Best Practices Tip of the Week Business Managed IT Services Data Backup Data Hackers Data Recovery IT Services IT Support communications Hosted Solutions Disaster Recovery Software Innovation Privacy VoIP Backup Cybersecurity Malware Mobile Devices Small Business Efficiency Internet Saving Money Email Business Continuity Cloud Computing Computer Phishing Collaboration Hardware Business Management Outsourced IT Microsoft BDR Automation Information Technology User Tips Ransomware Productivity Smartphones IT Support Compliance Internet of Things Users Workplace Tips Workplace Strategy Quick Tips Smartphone Server Artificial Intelligence Communication Upgrade Risk Management Wi-Fi Mobile Device Management Network Managed IT Mobility Managed IT services Budget Training Spam Meetings Employee-Employer Relationship Covid-19 Gadgets Passwords BYOD Managed Service Provider Google Save Money Wireless Mobile Device Networking Human Resources Remote Avoiding Downtime Password Document Management Android Printing Windows 7 Remote Workers Social Media Microsoft Office VPN Remote Computing Chrome History Hosted Solution Router Instant Messaging Firewall Content Filtering Computers Data Management Cost Management Windows 10 Project Management MSP Monitoring Information Managed Service Virtual Private Network Help Desk Time Management Remote Work Video Conferencing Laptop Marketing Recovery Telephone Systems Government End of Support Hacker Personal Information Hard Drives Solid State Drive Current Events Encryption Battery Automobile Telephony Big Data Audit Office Employer-Employee Relationship Value Saving Time Data Breach Data Storage Data Security Mobile Software as a Service Conferencing Redundancy Maintenance Devices Tech Term Proactive Computing Wireless Internet Hybrid Cloud Business Technology Printers IT Service Machine Learning Paperless Office Backup and Disaster Recovery Voice over Internet Protocol Mobile Office Manufacturing Customer Relationship Management AI Printer Managed Services Mobile Computing Proactive IT Social Engineering Transportation Going Green Browser Applications Private Cloud Operating System iPhone Health Windows Money Facebook Administration Colocation Windows 10 Advertising PDF Apps Legal Wireless Technology Flexibility Update Cybercrime Black Market Virtualization Shadow IT Disaster Education Application Save Time Work/Life Balance Office 365 Antivirus Holiday Entertainment HIPAA Phone System Analytics Electronic Medical Records Cleaning Two-factor Authentication Hacking Smart Technology Vendor Management Samsung Company Culture App SaaS Upgrades Vulnerability The Internet of Things Dark Web Nanotechnology OneNote Business Intelligence Managed IT Service Data Protection Commerce Regulation Professional Services Travel Word Apple User Error Data Loss File Sharing Storage Lifestyle Evernote Workers Spyware intranet Blockchain IoT Analysis Chromebook Smart Tech Connectivity Streaming Media Content Filter Management Financial Technology Gamification Students Unified Communications Remote Monitoring Wasting Money Amazon Virtual Assistant Alexa for Business WPA3 File Storage Bandwidth Vendor Telephone Utility Computing Payroll SMB Downtime E-Commerce Payment Cards Break/Fix e-waste Employees Smartwatch Development Azure Active Directory Windows Server Cybersecurty Window 10 Online Storage Fiber Optics Windows Server 2008 Copiers Voiceover Internet Protocol Business Telephone Computer Repair Troubleshooting CRM Workstations Outsource IT PCI DSS Regulations Compliance Cost Remote Working Leadership Bitcoin Finance Infrastructure Videoconferencing Streaming Customer Service Copier Authentication Hiring/Firing RMM Windows 11 Cabling Going Paperless Inventory Management Employer/Employee Relationships Outsourcing How To Microsoft Outlook Files Regulations Paperless Solutions Microsoft 365 Strategy Consulting Decision Making Ergonomics Signage Customer Experience Robot Google Drive Miscellaneous Alert Law Enforcement Reputation Social Relocation Search Internet Exlporer Text Messaging Office Tips HaaS Video Games Scalability Humor How To Best Practice USB Virtual Reality Managing Stress Point of Sale Identity Theft Worker Commute Politics Experience Music Books Safety Emergency Worker Scam Computer Accessories Charger Computer Care Unsupported Software Television Business Strategy WiFi Unified Threat Management Consultant Touchscreen Emails Webinar IT solutions Windows 10s Hard Disk Drive iOS Computer Fan Root Cause Analysis Augmented Reality CrashOverride Settings Screen Mirroring Cast HBO IT Management IT Solutions WIndows Server 2008 Patch Management Outlook Shortcut Excel Sync Adobe Licensing Tablets NFL Windows Ink Google Maps Google Docs Microsoft Excel Sports Cortana Legislation Comparison Specifications Sales Retail Gifts Credit Cards FAQ Wireless Charging WannaCry Updates Microsoft Word eWaste Device Security Tech Support Fraud Edge Ciminal IT budget Identities Language Virus Websites Data Theft App store Mobile Security Identity Data Privacy Hard Drive Google Assistant Twitter Computer Forensics Gmail PowerPoint Memory Financial Bring Your Own Device Testing Camera Projects Display Co-Managed Services Hyperlink Wasting Time Accessory Peripheral Access Control Admin Keyboard Shortcuts Security Cameras Employee 5G Medical IT YouTube OneDrive Sabotage PC Server Maintenance Investment ROI Windows Server 2008 R2 Micrsosoft Digital Signage Processor Benchmarks Myths Threats Scams Managed Services Provider Facebook Privacy eCommerce Holidays Inventory Communitications Hosted Desktop Smart Devices Keyboard Net Neutrality Internet Service Provider Workstation Telework Audits Solutions Policy Procedure Organization Innovations Reviews Biometrics Computer Tips Work Windows 8.1 Voice Supply Chain Environment Workplace Strategies Print Management Healthcare SSD Remote Management Telephone System Print Database 2FA Virtual Desktop Proactive Management eSignature Cyberattack Cameras Digital Cameras Mixed Reality Displays