Attend IT Blog

Attend IT Limited has been serving the Brentford area since 2003, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Other People Can Be the Key to Your Business Success

How Other People Can Be the Key to Your Business Success

Business is filled with all types of relationships, and some of them are very challenging. Consider for a minute how challenging some of the interactions you have with customers are; or some of the vendor conversations that happen; or some of the give-and-take you get from your employees. Sometimes it is hard to believe that without these people, your business would be a complete flop. This month, we break down how sometimes the relationships you forge in business are the key to things breaking your business’ way.

Relationships Fuel Everything

For most businesses that have a workforce, working together is a key part of business success and if those relationships sour, costs tend to increase and the efficiency that marks a productive and efficient business begins to erode. So it’s important to invest in the relationships that make your business a success. 

Some are easier than others to manage. Let’s take a look at three relationships people in business need to cultivate:

Relationship with Your Employees

Obviously, your business wouldn’t be very successful without the efforts of your employees, and they don’t always have it easy. They work for you…and if you are like any other business owner, that can sometimes come with some pretty hefty demands. That’s why it is important to treat your employees right. This means helping in the ways you can.

Firstly, presenting a supportive and positive work environment can work wonders for employee retention. Treating people like human beings, when so much is being done with technology to analyze worker and staff performance, is a big deal. Companies that help people cultivate skills that may be of use on the open market is also important. You want your staff to want to come to work and the more you can do to make that a reality, the better off your relationship with your staff is going to be. 

Relationship with Your Vendors

The thought of many business owners is that money talks; and for the most part it does. If you hire people to work on your business, you expect that the work will get done to your specifications. Well, that doesn’t always happen. That’s why it is important to forge positive relationships with the vendors that make your business possible. 

Nowadays, a business outsources at least a couple of things that older businesses could afford to do in-house. That’s just the reality of business today. Unfortunately, there simply isn’t enough revenue to support the growing demands of your workforce and still move the needle in the positive direction. If you don’t extend your hand out to your vendors, you will likely have problems and have to search for new vendors before long. 

Relationship with Your Customers

Without your customers, your business is make-believe so you better believe they are important. They can also be the most difficult people to sustain long-term relationships with. Your customers are always searching for ways to get the same products or services for less, so even if you take time to build a rapport with your customers, they may just leave anyway should they find a better deal. 

That’s not to say that solid relationships with customers have no value. If you are able to get in a position where you can meet the customers’ needs and do it in a way where they want to come back and spend more money with your business, that’s great. You need to listen to what your customers say. One of the best ways to do that is to use business analytics to identify popular products and services and then do what you can to get those items in front of like-minded prospects. 

Two Good Tips While Dealing with People

Regardless of who you are dealing with, business can get in the way of a good relationship. This is the sad truth, but there are a couple of things you can do to make the people that work for, work on, and work with your business more comfortable and feel like they have been dealt with squarely. 

  • Express appreciation - For the small business owner, being able to let everyone know how much you appreciate them will have positive effects every time. It can help boost productivity. It can get vendors to jump you in a queue and prioritize your business, and it can get people to come back and do business with your company again. It doesn’t take that much time and effort and it can really pay some serious dividends. 
  • Don’t over-promise - A lot of times small business owners will oversell their ability to do a project and when the time comes to deliver, the customer is left wanting. This can be a killer for any organization. Know what you and your staff are capable of and then add some time for delays, mistakes, and other problems that happen in business. Not every contract is going to go smoothly, but if you over-promise what you can do, you may just hurt your business going forward. 

People are a big part of your business. At Attend IT Limited, we work with people every single day to help them meet their goals. If you would like to have a conversation with us and start a relationship that could radically benefit your business, give us a call today at 020 8626 4485.

You Won’t Believe the Cost of Getting Caught Witho...

Mobile? Grab this Article!

Qr Code

Tag Cloud

Security Technology Business Computing Productivity Network Security Best Practices Tip of the Week Cloud Business Data Backup Hackers Managed IT Services Data Recovery Data communications IT Services Disaster Recovery IT Support VoIP Privacy Hosted Solutions Backup Mobile Devices Software Innovation Cybersecurity Malware Small Business Efficiency Business Continuity Internet Email Computer Phishing Saving Money Hardware Outsourced IT Cloud Computing Business Management Smartphones Productivity Microsoft Automation BDR Collaboration IT Support Ransomware User Tips Information Technology Internet of Things Compliance Workplace Strategy Quick Tips Upgrade Smartphone Server Network Workplace Tips Artificial Intelligence Risk Management Budget Managed IT Users Meetings Mobile Device Management Managed IT services Mobility Covid-19 Communication Networking Training Wi-Fi Managed Service Provider Mobile Device Remote BYOD Save Money Google Spam Passwords Avoiding Downtime Gadgets Wireless Windows 7 Employee-Employer Relationship Remote Workers Android Human Resources Document Management Chrome Content Filtering Password Windows 10 Video Conferencing Data Management Instant Messaging Managed Service History Time Management Virtual Private Network Project Management Information Router VPN Hosted Solution Cost Management Computers MSP Microsoft Office Remote Computing Printing Firewall Remote Work Computing Redundancy Data Breach Saving Time Tech Term Laptop Solid State Drive Machine Learning Data Security Mobile Voice over Internet Protocol Encryption IT Service Monitoring Audit Paperless Office Manufacturing Managed Services Personal Information Marketing Telephony Recovery Mobile Office Devices Hybrid Cloud Office Backup and Disaster Recovery Printers Big Data Automobile Government Telephone Systems Software as a Service Business Technology Conferencing Hacker End of Support Printer Social Media Help Desk Employer-Employee Relationship Maintenance Value Hard Drives Wireless Internet User Error Amazon Office 365 Hiring/Firing Customer Relationship Management Business Intelligence Disaster Word Payroll Save Time Advertising Smart Technology Payment Cards Content Filter Employer/Employee Relationships Gamification Battery Two-factor Authentication Videoconferencing Update Dark Web Bandwidth HIPAA Regulations Compliance Voiceover Internet Protocol Browser Data Loss Analysis Virtual Assistant RMM App Telephone Windows Electronic Medical Records Leadership Legal Virtualization Cost Professional Services Workers AI Administration Streaming Blockchain Chromebook Company Culture Going Paperless Social Engineering Business Telephone Wireless Technology How To Azure Vulnerability Regulation Alexa for Business Windows 11 e-waste Fiber Optics SaaS Managed IT Service Troubleshooting Regulations Outsource IT PDF OneNote Proactive Management Shadow IT Outsourcing Computer Repair Data Protection Travel Students Utility Computing Colocation Cybersecurty Nanotechnology Lifestyle Smart Tech Vendor Smartwatch Money Bitcoin Microsoft Outlook SMB Active Directory Antivirus Vendor Management Windows Server 2008 Development Spyware Black Market Break/Fix Window 10 Financial Technology Unified Communications Workstations Customer Service Current Events Downtime IoT Connectivity Transportation Education Cleaning Finance Flexibility Windows Server The Internet of Things File Sharing WPA3 Holiday Cabling Employees Apple Wasting Money Work/Life Balance Proactive IT Private Cloud Online Storage iPhone Remote Working Files Commerce Remote Monitoring Windows 10 Hacking Copier Cybercrime Mobile Computing Applications E-Commerce Streaming Media Phone System Inventory Management Going Green Application Facebook Infrastructure intranet File Storage Operating System Entertainment PCI DSS Samsung Copiers Upgrades Evernote Micrsosoft Hard Disk Drive Shortcut Fraud Workstation Office Tips Medical IT Business Strategy Google Assistant Co-Managed Services Health Reviews Print ROI Hosted Desktop 2FA eWaste Financial Net Neutrality Work Alert Scams Specifications Camera Music Access Control Internet Exlporer Benchmarks Sports IT budget Hard Drive HaaS Workplace Strategies Sabotage Consultant Digital Signage Excel Edge Telework Computer Accessories eCommerce Credit Cards Twitter Database Robot Windows Server 2008 R2 Smart Devices Emails Virtual Desktop IT Solutions Windows Ink Device Security Bring Your Own Device Employee Managed Services Provider Television CrashOverride Sales Virus Projects Social Analytics SSD HBO Memory Admin Point of Sale Humor Computer Care Cortana PC Safety Biometrics Google Docs Ciminal App store Audits FAQ Computer Forensics Hyperlink Search Webinar WIndows Server 2008 Google Maps Identity Theft Authentication Best Practice Facebook Privacy Retail Touchscreen Updates Computer Tips How To Miscellaneous Unsupported Software Identities Politics Policy Charger Print Management Managing Stress Emergency iOS Sync Microsoft Excel Mobile Security Solutions Supply Chain YouTube WiFi Data Storage Adobe Wireless Charging Gmail Wasting Time CRM IT solutions Patch Management Worker Commute Internet Service Provider Apps Scam Windows 8.1 Websites USB Relocation Books Innovations Remote Management Server Maintenance Inventory IT Management Tablets Microsoft Word Keyboard Shortcuts Myths Root Cause Analysis Legislation Law Enforcement Experience Procedure Healthcare Accessory Identity Holidays Unified Threat Management Screen Mirroring WannaCry PowerPoint Keyboard Windows 10s Outlook Tech Support Text Messaging Voice 5G Settings Gifts Data Theft Display Virtual Reality Video Games Telephone System Investment Communitications NFL Threats Augmented Reality Comparison Language Testing Reputation Organization Peripheral Worker Scalability Google Drive Security Cameras Processor Computer Fan Storage Data Privacy Environment OneDrive Cast Licensing